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What is Self-Managed Dedicated Hosting?
Self-Managed dedicated hosting gives you total control of your dedicated server while ServerBeach manages the network, facility, and server hardware. By avoiding pricey managed support plans, you can apply your savings to other areas of your business, such as application development or marketing.
Using root access (Linux) or Terminal Services (Windows) to access the server enables you to install software and control web sites, mail accounts, FTP accounts, domains, databases or anything else you wish.
ServerBeach is committed to making Self-Managed dedicated hosting as simple as possible through automation and tools. Rapid Reboot™ and Rapid Rescue™ are powerful self-management tools developed in-house by ServerBeach and available to customers free of charge. Rapid Reboot™ enables our customers to restart their web servers instantly and on-demand without having to wait on a technician to reboot your server(s). Rapid Rescue™ is one-of-a-kind, allowing customers to rescue their dedicated servers from potentially fatal errors without waiting for assistance from an onsite technician. Both tools are available through the
www.myserverbeach.com portal. To learn more, please visit our
Rapid Tools page.
ServerBeach is responsible for 100% of the hardware and the network, and we back that with a solid guarantee. We offer 100% network uptime and a 2, 3, or 4 hour hardware replacement guarantee depending on what category of hardware you select. This is "Our Promise".
Self-managed does not mean that you are on your own. We provide you with a ticket-based support system that our fully staffed support team monitors 24/7. We are here to help you troubleshoot your server when needed. To supplement that, customer service is available 24/7/365 via phone to:
- Check on the status of your support ticket
- Escalate your support ticket
- Request an update of your support ticket
For more information about how our support works, see Our
Support System page or call
1-800-741-9939, option 1 and we are happy to assist you.
